Whether you are making a payment or running a business, we want to make sure you understand exactly how everything works. If your question is not here, contact us — we are always happy to help.
Yes. We are a licensed and regulated financial services company based in Columbus, Ohio. All transactions are protected with 256-bit SSL encryption and we are PCI DSS Level 1 certified — the highest tier of payment security. Your financial details are never stored or shared with the seller.
Your payment is transferred directly to the small business or individual you are purchasing from. We act as a secure intermediary to ensure the transfer happens safely and that both parties have a full record of the transaction.
No. Nothing moves without your explicit authorization. You review the full payment details — amount, recipient, and purpose — before you confirm. You are always in control.
No. You can complete a payment as a guest. If you do create an account, you get access to your full payment history and can reach our support team more easily if you ever have a question.
We accept credit cards, debit cards, Venmo, PayPal, and Cash App. The methods available to you will be shown at checkout depending on your location and the transaction amount.
Contact us immediately through our contact page or by calling our support line. We will investigate and work with you to resolve any disputed transaction. If you believe you have been defrauded, we also recommend contacting your bank or card issuer directly.
Refund eligibility depends on the agreement between you and the business you paid. We can facilitate refunds when both parties agree, or in cases where we determine a transaction was unauthorized. Contact our support team and we will walk you through the process.
Yes. A full transaction confirmation is sent to you immediately after your payment is complete. It includes the amount, recipient, date, and a unique reference number for your records.
Click 'Get started' on our homepage and complete the registration form. We will verify your business information and have your account ready within one business day. If you have questions during setup, our team is available to help.
Once your account is active, you can send payment requests to your customers. They receive a secure payment link and can pay using credit card, debit card, Venmo, PayPal, or Cash App. No app download is required on their end.
Settlement timelines depend on the payment method used. Card payments typically settle within 1–3 business days. Venmo, PayPal, and Cash App transfers are generally faster. You will see the expected settlement date on each transaction in your dashboard.
Our fee structure is straightforward and disclosed up front before you activate your account. There are no hidden charges, monthly minimums, or surprise deductions. Contact us to discuss the rates that apply to your business type and volume.
Yes. We are PCI DSS Level 1 certified and handle all payment data in compliance with federal regulations. Your customers' financial details are never shared with you or any third party, and are never stored in a form that could be compromised.
Yes. Your dashboard shows a full transaction history with dates, amounts, payment methods, and status. You can export records for accounting purposes at any time.